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Medicare Assistance & Counseling, Inc. (MACI), is a 501 (c)(3) non-profit organization formed in 2013 to provide free confidential personalized counseling to Virginia’s Medicare beneficiaries, caregivers, family members, disabled persons, low-income individuals and the uninsured on available health plan choices, insurance options and to assist them with making informed decisions.

MACI counselors are available to provide you free telephonic or email counseling and assistance. They can help consumers select a Medicare prescription drug plan, compare Medicare Advantage and Medicare supplement plans, and help apply for Medicare savings programs, including Extra Help with Medicare prescription drug coverage. With a client's consent and authorization, counselors will assist with the completion of any required applications or forms.